My family has been receiving phone calls from "Windows Service Center" to help remove malicious files from our corrupted computers which are sending them messages and alerting Windows to make contact. The caller sounds mid-eastern and directs you to give them remote access to your computer files. Folks, there is no way anybody out there cares enough that you have a virus on your computer and will call you to remove it for free. They are out to steal your information. Please beware and do not give these thieves access to your computer. We have not, but we do enjoy annoying them and wasting their time on the phone with us.